Infinite Technology Certainty
After over 20 years of extensive experience in the IT industry, and working with clients just like you, we have come to realise that technology can often be unnecessarily complicated, overwhelming and frustrating!
Technology should be an enabler, and not slow us down, yet it often does.
Technology should make your lives easier. It should increase efficiency, productivity, and help your business profitably scale.
Technology should be human-centric, making it simpler for you, your team and your clients.
Most importantly, technology should be giving time back to you and your team, so you can focus on what you do best.
The good news is that all of this is a lot easier than it may sound, as long as you approach it in a systematic way, and you don't tackle it on your own.
Most businesses we work with make the common mistake of thinking technology is a silver bullet that will solve all their business problems.
This is of no fault of their own. You don't know what you don't know.
Technology is so easily accessible and can be easily implemented and introduced into an organisation without the help and guidance of a technology expert or partner.
The reality is that without refined and effective underlying systems and processes, technology will fast become a pain point and frustration that will get in the way of you doing business.
Unfortunately, technology can't fix a broken or missing process. In fact, it will just cause even more pain and frustration.
Once you're happy with how a reviewed and refined process or system flows, then we can help you put some technology behind it.
As your trusted IT partner, we can help you reclaim trust in your technology, and provide you with the certainty that you deserve.
Imagine technology so simple, it just works!
Infinite Technology Certainty Plans
Examples of what this might include:
Microsoft/Apple Update Management
3rd Party Apps Patching for all computers
Remote Monitoring and Maintenance (RMM) tool
Microsoft 365/Google backups
Mobile Device Management (MDM)
Standard Domain Hosting + Management -
Security Awareness Training
Automation Setup and Management - valued at $26,000+ (Based on saving 2 hours per week per user on an average salary of $50K)
Security plus - valued at $200,000 (Based on the average cost of a data breach in 2020)
Quarterly Business and Technology Review
Annual Technology Roadmap and Budget
When it comes to technology, nothing is set and forget.
This is why an ongoing IT partnership is so important to ensure that all your devices are monitored, kept up to date, and you and your team are supported so that they can get the most out of their technology, ensuring they are as efficient and productive as they can and should be.
Our monthly agreements cover everything except IT projects.
The beauty of this is that you have an ongoing IT monthly expenditure that you can budget for, and not be sprung with surprise costs that arise with an ad hoc, or “call us when you need us” type of arrangement.
You can rest assured that all your IT systems are being looked after and that you and your team have our constant proactive ongoing support and guidance for all things IT.
Our plans include managed security software for all computers, maintenance, all software updates (including 3rd party software), monitoring and alerts, reporting, and remote support, as well as a bunch of other products and services.
Because we regularly ask our existing clients, we know you'll find incredible value with any of our packages. The range of investment is dependent on what you need right now and the results we get are pretty amazing.
Particularly with automation. We all know time is money, and saving time every day for each team member doing their daily tasks, adds up to tens of thousands of dollars every year that you can save.
We encourage all your team to not just put up with little annoyances, as they might have to date and get in touch with us, no matter what the issue or concern is, at all times.
No issue should be too small!
Our experience is those small things can compound, and the user ends up frustrated, which is not good for productivity or business! Then there is the invisible cost to your business if we're not being proactive. Not only are you potentially losing staff productivity, which is costing the business, if we're not proactively supporting your IT, i.e. dealing with issues as soon as they arise, the cost of support when things do go wrong, is always considerably higher.
We can also training and implementing efficiencies such as automation that will free up your time, and make the whole team more efficient and productive, allowing your business to scale profitably.